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Fluke Networks GLD-OFP-Q-ADD Gold Support delivers 1-year premium maintenance with calibration, repairs, loaner service, and 24/7 expert support.
Fluke Networks Gold Product Support is built to protect your investment while minimizing operational downtime. Fluke Networks GLD-OFP-Q-ADD 1 Year Gold Support Service provides comprehensive maintenance and priority technical assistance for OFP-Q-ADD systems, ensuring consistent performance and predictable ownership costs.
Designed for network professionals and enterprise IT teams, this Gold Support plan extends beyond standard warranty coverage by combining calibration, repair, training, and expert technical support into a single service solution.
Key Features
Annual calibration and factory refresh: Includes traceable calibration, performance checks, and refurbishment of worn copper and scratched fiber ports
Loaner equipment service: Replacement unit provided during calibration or repair to eliminate downtime
24/7 technical support: Priority access to phone, web, and email support through Fluke Networks TAC
Comprehensive repair coverage: Covers tester damage with full parts and labor service
Accessory replacement: Includes replacement of damaged accessories shipped with the original unit
Software and firmware upgrades: Ensures continuous access to the latest releases and MIB library updates
Training and knowledge resources: Access to online training materials, videos, and Fluke Networks knowledge base
Prepaid express freight: Shipping labels included for fast and efficient service handling
Benefits
Reduced downtime: Keeps critical testing operations running without interruption
Predictable service costs: Simplifies budgeting with annual maintenance coverage
Sustained accuracy: Regular calibration maintains reliable test results
Improved productivity: Physical service subtype supports hands-on, efficient service delivery
Operational confidence: Expert support ensures fast resolution of technical issues
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